Alphacent Care
Your digital systems shouldn't become another thing to worry about.
Who it's for
Businesses relying on their website or digital systems for revenue who can't afford downtime, security breaches, or slow performance.
What's included
Everything you need to keep your digital infrastructure running smoothly — so you can focus on your business.
Backups & monitoring
Daily automated backups, uptime monitoring, and security alerts.
Updates & maintenance
Regular updates to your CMS, plugins, and security patches.
Priority support
Same-day response for urgent issues via WhatsApp or email.
Small ongoing changes
Content updates, new pages, form adjustments, and minor enhancements.
Coverage summary
Here's what Alphacent Care covers (and what it doesn't).
Included
- ✓Content updates
- ✓Bug fixes
- ✓Security patches
- ✓Performance monitoring
- ✓Daily backups
- ✓Uptime alerts
- ✓Email support
- ✓WhatsApp support
Not covered
- Major redesigns
- New feature development
- Marketing copywriting
- SEO campaign management
- Third-party tool licensing
Frequently asked questions
What response time can I expect?
Critical issues (site down, errors): within 2 hours. General requests: within 24 hours on business days.
Do you provide hosting?
We manage hosting on our reliable Nairobi-based servers. If you prefer your own hosting, we can manage that too.
Can I cancel Care anytime?
Yes. Cancel anytime with 30 days notice. No long-term contracts.
What happens during a security incident?
We respond within 2 hours, assess the impact, restore from backups if needed, and provide a post-incident report.
Do you provide monthly reports?
Yes. You receive a monthly report covering site health, backups, security scans, and any changes made.
What is the turnaround for request changes?
Small changes (text, images): 1-2 business days. Larger changes: we discuss timeline upfront.
Ready to get started?
Let's talk about your project. Get a free consultation and quote within 24 hours.
Start your project